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The Cruise Passenger Protection Act of 2024 establishes new consumer protections and safety requirements for cruise ship passengers. The bill creates an Office of Maritime Consumer Protection within the Department of Transportation to oversee compliance, requires cruise lines to provide clear summaries of key contract terms before purchase, invalidates pre-dispute arbitration and class action waivers in cruise contracts, and establishes a consumer complaint hotline and website. It also mandates enhanced crime reporting, victim assistance, and security protocols for cruise vessels.
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