This bill requires the Department of Veterans Affairs (VA) to establish and maintain a secure online tool or website to enable a claimant or their representative to make records requests related to VA claims and benefits. Requests for records must specify in which format the copy is desired. The VA must notify a requester within 10 days that their request has been received and must fulfill the request within 120 days.
The bill also requires the VA to ensure that each time a claimant logs in to a website or online tool of the VA, the website or online tool displays in plain language (1) a warning regarding violations of laws related to agents and attorneys, (2) a link to an online tool to report violations, (3) a link to an online tool to search for a VA-recognized agent or attorney, and (4) a link to a website or online tool providing final decisions on discipline of agents and attorneys for violations.
