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This bill amends federal law to prohibit Amtrak from including mandatory arbitration clauses in contracts with passengers and from enforcing class-action waivers in consumer and civil rights disputes. The bill voids any predispute arbitration agreements and joint-action waivers between Amtrak and its customers, and requires courts (rather than arbitrators) to determine whether the prohibition applies to specific disputes. The prohibition covers consumer disputes involving personal injuries and service issues, as well as disputes arising from alleged discrimination based on protected characteristics.
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