Eliminating Fraud in the CFPB’s Complaint Database Act
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Summary
The bill amends the Consumer Financial Protection Act of 2010 to require consumers submitting complaints to the CFPB complaint unit to attest under penalty of perjury that their information is accurate, that they are the submitter or an authorized representative with signed consent, and that they informed the relevant company of the issue at least 60 days before filing. It allows companies to close complaints that are duplicative, frivolous, unauthorized, fraudulent, filed without prior notice to the company, or already remedied, with closures recorded in the Bureau's database. It also requires that narrative content in complaints and company responses remain confidential, while permitting the Bureau to publish aggregated, non-identifying data and trend analyses.
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How your representatives voted
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