Improving Medicare Services Act of 2026
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Alignment with your views
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Summary
This bill directs the Comptroller General to conduct a study of the 1-800-MEDICARE telephone helpline and submit a report to Congress within one year. The report must analyze customer wait times and satisfaction, staffing competency and levels, contractor performance, changes in service quality since prior studies, and recommendations for improvement. The bill also requires documentation of actions taken in response to previous Comptroller General recommendations.
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How your representatives voted
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