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H.Res. 1636 (119th Congress)Committee
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Constituent Casework Continuity Resolution

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Summary

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This resolution directs the Chief Administrative Officer to establish a case management system called the House Constituent Casework System (House CCS) for records of constituent requests for assistance. Each Member would designate a staff employee to submit records of constituent requests to the system within one week of receipt, including contact information, request descriptions, and related forms, and to update and eventually delete those records under specified conditions. The resolution also addresses data control directives from constituents, access to records by other Members in certain cases, and a uniform authorization form.

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